Privacy Policy
Last updated: January 2026 · Effective immediately
1. Introduction
Cognigain Tech ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cognigaintech.com or engage with our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and company name when you contact us or submit a form.
- Usage Data: IP address, browser type, pages visited, and time spent on pages, collected automatically via analytics tools.
- Communications: Any messages or inquiries you send us via email, WhatsApp, or our contact form.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send you relevant updates, proposals, or project-related communications
- Improve our website and services based on usage patterns
- Comply with legal obligations
- Prevent fraud and ensure website security
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (e.g. email platforms, analytics tools) who assist in our operations, under strict confidentiality agreements. We may also disclose information when required by law or to protect our legal rights.
5. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand site usage. You may disable cookies in your browser settings, though some features may not function properly as a result.
6. Data Security
We implement industry-standard security measures to protect your data from unauthorised access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy, or as required by applicable law. Contact inquiries are typically retained for up to 2 years unless an ongoing business relationship exists.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at info@cognigaintech.com.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Lalbagh, Lucknow – 226001